Golden Designs Arosa 4 Person Barrel Traditional Sauna (GDI-B004-01)

Orders must be canceled within 24 hours of purchase to avoid fees. After 24 hours, a 20% restocking fee applies along with original and return shipping charges. A return merchandise authorization (RMA) number is required for any return.

Orders are shipped within 2 business days. A freight carrier will call you 24 to 48 hours prior to delivery to set an appointment. Delivery is made using a 53 ft semi-truck and your sauna will be delivered in one or more boxes, strapped to a pallet. Delivery is curbside only.

Second delivery attempt costs $95. Third attempt costs $150. Storage fees start at $125 per day after the third day at the freight terminal. Please inspect your shipment upon arrival and note any visible damage before accepting.

Returns are accepted within 30 days of delivery. Products must be unused, in original packaging, and in sellable condition. Returns are subject to inspection. Original outbound shipping, return shipping at 120% of the outbound cost, and a 20% restocking fee (if the item is opened or assembled) apply. Used products cannot be returned.

• - Golden Designs Saunas Resources

Freight is calculated at checkout, so you see your exact delivery cost before you pay. Products ship curbside via freight carrier, and delivery times vary by brand. For shipping to Alaska or Hawaii, reach out via live chat or call (737) 377-2909 for a custom freight quote.

5 Year Limited Warranty: Golden Designs, Inc. under the Dynamic brand name warranties the wood, structure, heating elements, and electronics against defects in material and workmanship for a period of 1 to 5 years from the original date of purchase. This sauna is for INDOOR use only. Placing your sauna outdoors will VOID this warranty. Any damage due to exposure to outdoor elements such as rain, snow, sun, wind or extreme temperatures will not be covered by this warranty. Any damages as a result of modifications made to the sauna or its components will void this warranty.

Extent of Warranty: This limited warranty applies to products manufactured or distributed by Golden Designs, Inc. under the Dynamic brand name, delivered in the continental United States or Canada and extends to the original purchaser at the original site of installation only. This warranty becomes valid at time of purchase and terminates either by specified time frame listed above, owner transfer, or relocation. Your sales receipt showing the date of purchase of the product is your proof of purchase. Warranty is not transferable.

Manufacturer Warranty: All Golden Designs, Inc. products are manufactured with the highest quality appliances and are warranted to be free from defects in material and workmanship at the time of delivery. The appliance warranty is extended through the manufacturer for the product including, but not limited to: stereos, CD/DVD players, etc. All exchanged parts and products replaced under this warranty will become the property of Golden Designs, Inc. Golden Designs, Inc. reserves the right to change manufactures of any part to cover any existing warranty. Any parts determined to be defective must be returned to Golden Designs, Inc. to obtain warranty service. You must prepay any shipping charges, export taxes, custom duties and taxes, or any other charges associated with the transportation of the parts. In addition you are responsible for insuring any parts shipped or returned. You must present Golden Designs, Inc. with proof of purchase documents (including the date of purchase). Any evidence of alteration, erasing or forgery of proof of purchase documents will be cause to VOID this limited warranty. Products on which the serial number has been defaced or removed is not eligible for warranty service. This warranty covers parts, but does not cover labor.

Warranty Limitations: This warranty does not apply if the unit has been subject to negligence, alteration, modification, misuse, abuse, repairs by non-Golden Designs, Inc. authorized personnel, inappropriate installations, or any case beyond the control of Golden Designs, Inc. invalidating this warranty including but are not limited to:

- Use of lacquer or paints
- Sauna and other Golden Designs, Inc. products accessories placed on non-approved surfaces
- Outdoor applications
- Normal wear and tear or weathering
- Use of product not in accordance with instructions
- Worn out receptacle

Surface cracks are not considered defects in material or workmanship, as they are normal characteristics of all woods. This includes minor cracks due to wood expansion and contraction. Note: Since the wood used in construction has been kiln dried, a certain amount of expansion and contraction occurs in the wood in a sauna environment.