Harvia Fenix FX30-U1-U3-XC Digital Control with WiFi for Club, Spirit, Cilindro and Virta Series Sauna Heaters
- Product Description
- Cancellation Policy
- Delivery Policy
- Return Policy
- Shipping Policy
- Warranty
The Harvia Fenix FX30-U1-U3-XC is a modern sauna control unit with Wi-Fi capabilities, allowing users to easily manage their sauna experience from a smartphone or tablet. It features an intuitive touch screen interface, enabling precise control of temperature, lighting, and operating time. With its sleek design and seamless connectivity, the Fenix FX30-U1-U3-XC offers convenience and flexibility for an enhanced sauna experience.
Note: Sauna heater and control are sold separately.
Cancellations are allowed before the order is processed or shipped. Once the order has shipped, cancellations are no longer guaranteed. It is recommended to contact our team immediately for assistance.
Orders are processed and shipped within 24 to 48 hours. Most items are shipped via Ground or LTL freight, depending on the product size and weight. Sauna barrels and cabins include shipping or use a flat rate within the contiguous 48 states. For other items, actual shipping rates apply based on location. In hard-to-reach areas, a shipping premium may apply. Stones ship separately and incur $25 to $50 per box in shipping fees. Enhanced packaging is used for all shipments to reduce damage in transit. Customers may refuse delivery if damage is visible, or sign “Subject to concealed damage.”
Returns are accepted within 30 days of purchase for new and uninstalled items. Customers must request a Return Authorization (RA) by contacting Customer Service. If the return is due to shipping damage or an error on Bathing Brands’ part, return shipping will be covered. For other returns, the customer is responsible for return shipping. A boxing fee may apply ($20 to $50 depending on the item). If the item is damaged upon return, the customer will need to file a claim with the shipper.
Sauna barrels and cabins include shipping or use a flat rate within the contiguous 48 states. For other items, actual shipping rates apply based on location. In hard-to-reach areas, a shipping premium may apply. Stones ship separately and incur $25 to $50 per box in shipping fees.
Applicability: Warranty applies only if the product is installed per the provided instructions, properly maintained, and hasn’t been subjected to damage, misuse, or abuse.
Registration: You must complete and mail the Limited Warranty Registration form (included with your unit) to Bathing Brands within 60 days of installation. This warranty is non-transferable and extends only to the original purchaser.
Duration of Coverage:
PARTS
- Residential: 5 years from date of original installation.
- Commercial (clubs, condos, apartments, spas, military): 1 year from date of original installation.
- Brand exceptions: Huum products carry only a 90-day parts warranty.
LABOR
- Residential (U.S., non-commercial): 2 years of local labor coverage, plus an additional 3 years of factory labor if the product is returned to Bathing Brands.
- Commercial (U.S.): 1 year of factory labor (upon return) for defective parts; parts remain covered for 1 year.
Authorized Warranty Work: All warranty repairs must be (1) authorized by Bathing Brands before work begins and (2) performed by an authorized World Sauna Group representative. Any parts or labor performed without prior authorization won’t be covered.
Return Merchandise Authorization (RMA): Before returning any parts, you must obtain an RMA from Bathing Brands. Parts returned without an RMA may be refused replacement or repair.
Claim Procedure:
- Call Bathing Brands toll-free at 1-800-929-5425 or write to:
Bathing Brands – WSG 511 Glenn Ave, Wheeling, IL 60090
- Ship defective parts prepaid to that address. Return shipping of replacements is at the purchaser’s expense.
Limitations & Remedies:
- Liability is limited to repair or replacement of defective parts.
- Bathing Brands isn’t liable for any incidental or consequential damages.
- Some state laws may provide additional rights that supersede these limitations.
- Product Description
- Cancellation Policy
- Delivery Policy
- Return Policy
- Shipping Policy
- Warranty
The Harvia Fenix FX30-U1-U3-XC is a modern sauna control unit with Wi-Fi capabilities, allowing users to easily manage their sauna experience from a smartphone or tablet. It features an intuitive touch screen interface, enabling precise control of temperature, lighting, and operating time. With its sleek design and seamless connectivity, the Fenix FX30-U1-U3-XC offers convenience and flexibility for an enhanced sauna experience.
Note: Sauna heater and control are sold separately.
Cancellations are allowed before the order is processed or shipped. Once the order has shipped, cancellations are no longer guaranteed. It is recommended to contact our team immediately for assistance.
Orders are processed and shipped within 24 to 48 hours. Most items are shipped via Ground or LTL freight, depending on the product size and weight. Sauna barrels and cabins include shipping or use a flat rate within the contiguous 48 states. For other items, actual shipping rates apply based on location. In hard-to-reach areas, a shipping premium may apply. Stones ship separately and incur $25 to $50 per box in shipping fees. Enhanced packaging is used for all shipments to reduce damage in transit. Customers may refuse delivery if damage is visible, or sign “Subject to concealed damage.”
Returns are accepted within 30 days of purchase for new and uninstalled items. Customers must request a Return Authorization (RA) by contacting Customer Service. If the return is due to shipping damage or an error on Bathing Brands’ part, return shipping will be covered. For other returns, the customer is responsible for return shipping. A boxing fee may apply ($20 to $50 depending on the item). If the item is damaged upon return, the customer will need to file a claim with the shipper.
Sauna barrels and cabins include shipping or use a flat rate within the contiguous 48 states. For other items, actual shipping rates apply based on location. In hard-to-reach areas, a shipping premium may apply. Stones ship separately and incur $25 to $50 per box in shipping fees.
Applicability: Warranty applies only if the product is installed per the provided instructions, properly maintained, and hasn’t been subjected to damage, misuse, or abuse.
Registration: You must complete and mail the Limited Warranty Registration form (included with your unit) to Bathing Brands within 60 days of installation. This warranty is non-transferable and extends only to the original purchaser.
Duration of Coverage:
PARTS
- Residential: 5 years from date of original installation.
- Commercial (clubs, condos, apartments, spas, military): 1 year from date of original installation.
- Brand exceptions: Huum products carry only a 90-day parts warranty.
LABOR
- Residential (U.S., non-commercial): 2 years of local labor coverage, plus an additional 3 years of factory labor if the product is returned to Bathing Brands.
- Commercial (U.S.): 1 year of factory labor (upon return) for defective parts; parts remain covered for 1 year.
Authorized Warranty Work: All warranty repairs must be (1) authorized by Bathing Brands before work begins and (2) performed by an authorized World Sauna Group representative. Any parts or labor performed without prior authorization won’t be covered.
Return Merchandise Authorization (RMA): Before returning any parts, you must obtain an RMA from Bathing Brands. Parts returned without an RMA may be refused replacement or repair.
Claim Procedure:
- Call Bathing Brands toll-free at 1-800-929-5425 or write to:
Bathing Brands – WSG 511 Glenn Ave, Wheeling, IL 60090
- Ship defective parts prepaid to that address. Return shipping of replacements is at the purchaser’s expense.
Limitations & Remedies:
- Liability is limited to repair or replacement of defective parts.
- Bathing Brands isn’t liable for any incidental or consequential damages.
- Some state laws may provide additional rights that supersede these limitations.