Privacy Policy

Privacy Policy

Last updated: March 13, 2025

Elite Sauna Supply (“we,” “us,” or “our”) values your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you visit our website or interact with our services, including online advertising and purchases.

By using our website or services, you agree to the practices described in this policy. If you do not agree, please do not use our services.

🔍 Information We Collect

We collect personal information that you voluntarily provide when you:

  • Make a purchase

  • Contact us for support

  • Subscribe to our emails

  • Participate in promotions

  • Interact with our ads or website

Examples include:

  • Name, email, phone number

  • Shipping and billing address

  • Payment details (processed securely via Shopify Payments)

We do not collect sensitive personal data (e.g., race, religion, health data).

🔐 How We Use Your Information

We use your information to:

  • Fulfill and manage orders

  • Send transactional or marketing emails (with opt-out options)

  • Improve our website and user experience

  • Prevent fraud and ensure security

  • Display relevant ads and promotions

  • Comply with legal obligations

🤝 Sharing Your Information

We may share your information with trusted third-party service providers to operate our business, such as:

  • Shopify (store platform & payment processor)

  • Shipping carriers (e.g., USPS, UPS)

  • Email marketing tools

  • Advertising partners (Google, Facebook)

We do not sell or rent your personal data.

🍪 Cookies & Tracking Technologies

We use cookies and similar technologies (e.g., pixels, web beacons) for functionality, analytics, and advertising purposes.

Tools we use include:

  • Google Analytics – to analyze site usage

  • Google Ads & Enhanced Conversions – to track and optimize ad performance using hashed user data (e.g., email/phone), shared only after user action and in a privacy-safe way

  • Facebook Pixel – for retargeting and performance tracking

By using our website, you agree to our use of cookies. You can control cookies via browser settings or opt-out tools listed below.

Opt-Out Resources:

⏳ Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When no longer needed, we securely delete or anonymize the data.

🛡️ How We Protect Your Information

We implement security measures to protect your data. While no system is 100% secure, we follow industry best practices to safeguard your personal information.

🚫 Minors

We do not knowingly collect or market to individuals under 18 years old. If we learn that we’ve collected information from a minor, we will delete it.

👤 Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your data

  • Correct or delete your data

  • Withdraw consent or object to processing

  • Opt out of targeted advertising

To make a request, email us at support@elitesaunasupply.com

🌐 Do-Not-Track (DNT) Signals

Our website does not currently respond to DNT browser signals due to the lack of a uniform standard.

🏛️ U.S. State Privacy Rights

If you reside in California, Texas, Virginia, Colorado, or other states with privacy laws, you may:

  • Request access, correction, or deletion of your data

  • Opt out of personal data sharing and targeted advertising

  • Authorize an agent to act on your behalf

To exercise these rights, contact support@elitesaunasupply.com

🔄 Policy Updates

We may update this Privacy Policy periodically to reflect legal or operational changes. Updates will be posted with a new revision date.

📬 Contact Us

Email: support@elitesaunasupply.com
Mailing Address:
Elite Sauna Supply
Interlachen Dr
Austin, TX 78717
United States

📥 How to Access, Update, or Delete Your Data

To request access, corrections, or deletion of your personal information, email us at support@elitesaunasupply.com.